The customer is not always right
Ei på et annet forum la ut en link til denne siden, og den må bare deles. Jeg ler så tårene spruter. Diverse serviceansatte (butikker, call centre osv.) har skrevet inn små og store historier fra arbeidslivet. Det verste er at jeg kjenner meg igjen fra min tid på Kiwi. www.notalwaysright.com
Bad Reception, Worse Misperceptions
Call Center | Rochester, NY, USA
Me: “Thank you for calling, how can I help you today?”
Customer: *thick accent* “I have problem with cell phone.”
Me: “Okay, sir, I’m sure I can help you with that. It looks like we’re going to have to re-set your connection. I need you to type in the following series of numbers, followed by the pound key.”
(I hear a distinct whacking sound in the background.)
Me: “Sir? What are you doing?”
Customer: “You say pound phone. I pound on table. Pieces fly off!”
__________________
Jente 03 - Gutt 08 - Gutt 14 (uke 24+6)
Podcaster for Kjerringrådet - Helt uten filter (@Kjerringraadet)
|